1. Our Commitment
At Intellibus Jamaica LTD LLC, we believe that Digital Jamaica belongs to everyone — regardless of ability, age, or circumstance.
We are committed to ensuring that our digital platforms — including Digital Jamaica, Atlas AI Platform, JobCreation.ai, and related coordination dashboards — are accessible and usable by all people, in line with the Jamaica Disabilities Act (2014), UN Convention on the Rights of Persons with Disabilities, and WCAG 2.1 Level AA accessibility standards.
Our goal is Digital Inclusion by Design — ensuring no one is left behind in Jamaica's digital transformation journey.
2. Platforms Covered
This statement applies to all websites and digital services operated by Intellibus Jamaica LTD LLC, including:
- digitaljamaica.gov.jm
- atlas.jm and atlas.intellibus.com
- jobcreation.ai
- public.wdg.org
3. Accessibility Standards
Our design and development teams follow the Web Content Accessibility Guidelines (WCAG) 2.1, developed by the W3C, ensuring content is:
| Principle | Description |
|---|---|
| Perceivable | Information and UI components are presented in ways users can perceive (text alternatives, captions, adaptable layouts). |
| Operable | Navigation and controls are keyboard-accessible and compatible with assistive technologies. |
| Understandable | Interfaces use clear, consistent design patterns and plain language. |
| Robust | Content is compatible with current and future assistive technologies, browsers, and devices. |
4. Accessibility Features
We have implemented the following measures to improve accessibility:
Keyboard Navigation
All pages and dashboards are fully navigable using keyboard only.
Screen Reader Support
Compatible with NVDA, JAWS, and VoiceOver screen readers.
Color Contrast
WCAG AA compliant contrast ratios with high-contrast mode toggle.
Resizable Text
Scalable vector graphics and responsive text sizing.
- Alt text for all meaningful images and icons.
- Closed captions and transcripts for all multimedia and AI-generated videos.
- ARIA landmarks and semantic HTML for structural clarity.
- Dark/light mode with accessible color palettes.
- Accessible forms with clear error messages and field labels.
We also design content to be mobile-friendly and usable on low-bandwidth connections — important for rural and community access across Jamaica.
5. Continuous Improvement
Accessibility is an ongoing journey. We conduct regular reviews and user testing with the support of:
- Jamaica Council for Persons with Disabilities (JCPD)
- UWI Centre for Disability Studies
- WDG Digital Inclusion Working Group
We welcome feedback from users and accessibility advocates to help us improve further.
6. Known Limitations
While we aim for full WCAG 2.1 AA compliance, some third-party content (e.g., embedded donor maps, external documents, or legacy PDFs) may not yet fully meet accessibility standards.
We are actively working with partners to improve these areas or provide accessible alternatives.
7. Feedback & Contact Information
If you encounter accessibility barriers or need information in an alternative format, please contact us:
Accessibility & Inclusion Office
Intellibus Jamaica LTD LLC
📍 Portmore, St. Catherine, Jamaica
☎️ +1 (876) 488-2313 (Voice / WhatsApp Accessible)
We aim to respond to all accessibility-related inquiries within 5 business days.
8. Enforcement & Escalation
If you are unsatisfied with our response, you may escalate your concern to:
Jamaica Council for Persons with Disabilities (JCPD)
9. Ongoing Roadmap
Our 2025–2027 Accessibility Plan includes:
- Expanding AI-assisted accessibility (auto captions, speech-to-text, text simplification).
- Launching a "Digital Jamaica for All" certification badge under WDG PROSE standards.
- Partnering with local schools and youth centers to train content creators on inclusive design.
Summary
Digital Jamaica and Atlas follow WCAG 2.1 AA standards to ensure equal access for all users. Accessibility feedback: camile@wdg.org